Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
.Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return for exchange we require a receipt or proof of purchase.
.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 2130 Trade zone Blvd San Jose US 95131.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift card for the value of your return.
To return your product, you should mail your product to:
2130 Trade zone Blvd San Jose Ca US 95131
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.